Effective Date: June 3, 2026
At Driven by LEAP NOW, accessible from drivenbyleapnow.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Driven by LEAP NOW and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@drivenbyleapnow.com.
1. Information We Collect
When you visit our website or book our transportation services, we collect information relative to your transaction, scheduling, and browsing session. This includes:
- Personal Identifiers: Name, billing address, email address, and phone number provided during checkout or service scheduling.
- Service and Booking Details: Pickup/drop-off logistics, scheduling preferences, and metadata regarding your transaction history.
- Account Information: If you register an account, we securely store your username and account preferences.
- Technical Data: IP address, browser type, device information, and site interaction statistics tracked via cookies and performance optimization tools.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our booking platform and transportation service infrastructure.
- Coordinate, schedule, and execute your requested transportation services.
- Improve, personalize, and expand our website performance and user experience.
- Process your payments, manage client profiles, and prevent fraudulent bookings.
- Communicate with you directly for customer service, scheduling updates, service notifications, and promotional updates.
3. Data Shared with Third-Party Processors
To process your bookings successfully, we securely share necessary data parameters with trusted third-party services:
- Payment Gateways: We securely pass transaction totals and billing data to payment processors (such as PayPal) to complete secure transactions. We do not store full credit card numbers or CVV codes directly on our web servers.
- Analytics & Caching: We utilize optimization tools and performance metrics to ensure site stability, speed, and seamless booking functionality.
4. Cookies and Web Beacons
Like any other website, Driven by LEAP NOW uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
WooCommerce specifically uses cookies to retain your booking data while you navigate our site so that your selections are not cleared accidentally during your session.
5. Data Retention
When you book a service through the Site, we will maintain your transaction and scheduling records for our files unless and until you ask us to delete this information.
6. Security of Your Data
The security of your personal data is critical to us. We implement standard Secure Sockets Layer (HTTPS) encryption pathways to encrypt data passing to and from our checkout panels. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have legal rights regarding your personal data, including the right to request access to the personal data we store, the right to request corrections, or the right to demand the erasure of your service profiles. To exercise any of these rights, please contact our support desk.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Company Name: Driven by LEAP NOW
Website URL: drivenbyleapnow.com
Support Email: info@drivenbyleapnow.com
